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Search results for “customer journey”
IBM consumer study points to potential recovery of retail and travel industries
04/13/2021
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7:31:37 PM
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Different rules, personal preferences, and social norms formed during the last year means that key industries may need to provide more seamless, personalized marketing and client experiences.
Shanghai Disney to launch new VR experience; IHG marks 600th hotel in China | Daily Brief
09/03/2022
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1:34:15 AM
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Macao expands mRNA vaccine access to mainland tourists; Hong Kong leader suggests “reverse quarantine” for China travel.
Marriott eyes member sign-ups for Marriott Bonvoy in China
07/14/2022
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2:33:29 PM
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The global hotel company has strengthened its ties with the Alibaba ecosystem and counting on Alipay, Fliggy, Tmall and Taobao to target those who are yet to sign up for Marriott Bonvoy travel program.
Stay relevant in the digital customer journey post-pandemic
06/23/2020
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11:56:11 AM
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TravelDaily will host a webinar to share insights into the consumer behaviors and user preferences of Chinese travelers in the travel recovery.
Trip.com Group records growth in certain areas not impacted by Covid
06/29/2022
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11:36:31 AM
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The online travel company acknowledged that the hotel business recovery was much faster in areas less impacted by Covid. Hotel bookings in Southern and Western China have recently surpassed 2019 levels.
Things-to-do sector continues to evolve with digitization
05/27/2022
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2:00:12 PM
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Online travel company Trip.com Group acknowledges that the things-to-do segment is still in an early stage of development with a comparably low level of digitization.
Lifestyle hotel firm updates IPO filing; OTA offers real-time safety updates | Daily Brief
06/23/2022
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5:33:44 AM
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Chinese airlines tap language training, live-streaming to generate more revenues; Macau hotel locked down after COVID case.
Alibaba travel arm plans for independent operation; Canton Fair goes online only | Weekly Review
04/03/2022
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9:28:34 PM
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Shanghai to lock down millions for mass testing; Hong Kong removes flight ban from nine countries.
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